Customer Support

Our main commitment is customer support. We understand the hurdles and importance of having your research done in a timely manner. We design, install and fully calibrate the imaging system that better suits your needs, including customized software adapted to the requirements or your research goals.

After that, we provide our clients with full hardware and software support , including:

  • Unlimited on-line support for immediate assistance on software.
  • Access to new software updates.
  • Training on image acquisition and data processing and reconstruction.
  • Advice on sample preparation and handling.
  • Access to our 4D-Nature forum.